Introduction

The evolution of communication technology has transformed how we interact in the business world, with tools like Zoom becoming a staple of remote collaboration. However, with this transformation comes the challenge of adapting our language to align with these new norms. In this article, we explore the nuances of clear and effective communication, with a particular focus on using Zoom in business interactions.

Memo Speak: Understanding the Context

When drafting communications within a professional context, it's common to encounter what's known as "memo speak." This style of communication is characterized by its concise, sometimes abbreviated nature. Employees often use this kind of language to convey messages quickly and efficiently, without the need for overly formal or elegant phrasing. The goal is merely to get the job done, ensuring that clear intentions are conveyed among colleagues.

Choosing the Right Verb for Your Message

Consider the following examples to illustrate the importance of choice in verbs and prepositions:

Possibly the second option is better: "Please let me know when we can discuss the problem on Zoom." The second option is clearer: "Please let me know when we can discuss the matter on Zoom." Alternatively, you could say: "Please let me know when we can discuss this either by phone or on Zoom."

In the first example, mentioning Zoom helps to specify the method of communication, making the message clear and unambiguous. In the third example, using 'this' adds clarity and ensures that the intention is understood accurately.

Transitive Verbs and Clear Intent

Verbs like 'discuss' are transitive and require an object to indicate what is being discussed. Using a transitive verb appropriately can enhance the clarity of your message:

Instead of "Please let me know when we can discuss on Zoom," use "Please let me know when we can discuss it on Zoom." Here, 'it' serves to clarify the specific matter or topic being discussed.

This adjustment ensures that your recipient understands exactly what you are referring to, avoiding any potential misunderstandings.

Adapting to New Communication Norms

The widespread use of new communication tools like Zoom has introduced a new set of rules for how we address and describe these interactions. Here are some general guidelines for effective communication when using Zoom in business settings:

Be concise and to the point. Use clear and unambiguous language. Ensure that the method of communication (e.g., phone call, Zoom call) is clearly specified.

To keep things simple, consider phrasing your messages as follows:

"Let me know when it's convenient to discuss this matter on a Zoom call." "When can we have a brief discussion on the matter on Zoom?"

These phrasings are clear and direct, minimizing the chance for confusion and ensuring that your intentions are conveyed accurately.

Conclusion

Effective business communication is crucial for success in today's digital age. By choosing your words carefully and ensuring clarity in your messages, you can avoid misunderstandings and streamline your interactions. When using tools like Zoom, it's particularly important to be straightforward and specific in your communication. By adopting these best practices, you can enhance the effectiveness of your business interactions.