Sasti Tickets: Is It Safe to Use for Online Payments and Bookings?

When it comes to online travel agencies, trust is a crucial factor. Many travelers are faced with the question: Is Sasti Tickets safe to use for online payments and bookings? In this article, we will delve into the safety and reliability of Sasti Tickets based on user experiences and essential tips to ensure a secure booking process.

Customer Experiences and Reviews

From the numerous reviews and firsthand experiences shared by users, it is evident that Sasti Tickets has a questionable track record. Multiple individuals reported facing issues such as non-refundable cancellations, fraudulent tickets, and unresponsive customer service.

Security Breaches and Frauds

One user shared a distressing experience where they booked flight tickets from Mumbai to Bengaluru through Sasti Tickets on August 30th. The tickets were marked as the lowest price but ultimately posed a financial risk. Not only were their tickets not booked, but 4136 INR was also deducted from their account without any confirmation. Another user reported booking a ticket from Mumbai to Visakhapatnam and attempting to cancel it, yet the refund was never processed. Poor customer service, including hanging up and not resolving issues, underscored the unreliability of this service.

Uncertainty and Fake Websites

It's worth noting that one of the user's friends, working in the defense sector, booked a ticket through Sasti Tickets and received a confirmation email. Upon reaching the airport, the ticket was unexpectedly canceled by the booking agent, Sasti Tickets. The user faced additional costs when forced to purchase a new ticket. This incident highlights the uncertainty and potential fraud associated with Sasti Tickets. Additionally, Sasti Tickets' lack of a dedicated customer support team raises further concerns about the transparency and accountability of the company.

Lessons Learned from Recent Bookings

A more recent experience involved booking a domestic flight from Delhi to a hometown. Despite the Sasti Tickets website indicating a flight by Air India, the booking confirmation only came from Sasti Tickets via email. Attempts to verify the booking status on Air India's official website were unsuccessful. When contacting Sasti Tickets for clarification, the response was insufficient and no meaningful customer service interaction followed. However, the booking did not cause any disruptions in the travel plans.

Secure Payment Practices

To ensure the safety of your online payments and bookings, it is crucial to follow certain practices:

Verify Payment Gateway

One of the key indicators of a safe website is the use of well-known payment gateways. Websites that securely store your card/bank details before payment and use recognized payment platforms like CCAvenue, Billdesk, EBS, and PayU can be trusted to a certain extent. These platforms employ robust security measures to protect your financial information.

Check for Fulfillment and Service Honesty

However, it is incumbent upon the website/service provider to deliver the promised service or product. Sasti Tickets, in multiple instances, failed to honor payments and provide the expected service. Customer feedback indicates that responses from the company are often generic or never fulfilled.

Best Practices to Ensure Safety

Here are some best practices to safeguard your online bookings:

Choose Reputable Websites: Always select online travel agencies with a track record of reliability and positive customer feedback. Verify Confirmations: Confirm bookings on both the website and the respective airline's official platform for authenticity. Check Cancellation Policies: Understand the cancellation terms before making a booking. Opt for Secure Payment Gates: Ensure that your payment transactions are processed through secure channels. Reach Out Directly: If something seems off, contact the airline or the travel agency directly rather than relying solely on the intermediary.

In conclusion, while some aspects of Sasti Tickets may appear legitimate, the user experiences and security concerns strongly suggest that it is not a safe or reliable option for online travel bookings. Users are advised to exercise caution and follow best practices to ensure a secure and hassle-free booking experience.