Navigating Conversations with Defensively Corrected Individuals: A Guide for Effective Communication
Introduction
Your interactions with people who become defensive when corrected can be challenging and often leave you stranded. It is important to recognize that attempting to reason with such individuals may not always yield positive results. However, in certain situations where these people hold authority, like at work or in a family setting, effective handling and dealing with them requires a strategic and tactful approach.
Understanding the Dynamics
Individuals who are always defensive when corrected generally believe that they are always right. Dealing with such individuals can make you question your own sanity and dignity. The key is to deal with rather than handle them. Handling someone involves controlling them, while dealing with them involves interacting respectfully and strategically.
Strategies for Effective Interaction
Successfully interacting with a defensively corrected person requires self-confidence and emotional resilience. These individuals often exhibit cognitive dissonance where their beliefs and knowledge seem superior despite being inaccurate. You must acknowledge their perceived superiority while maintaining a level of calm and clear thinking throughout the conversation.
Focusing on Specificity and Positivity
Present the issue as a problem that needs solving rather than a personal attack. Give them space to vent and express their frustrations without interruption. Stay focused on the problem and avoid engaging in unnecessary arguments. Strategically bring the conversation back to the core issue when it drifts off. Remain calm and composed, recognizing that their defensive behavior is likely based on fear or a need for validation.Strategic Communication Techniques
Use declarative statements to guide the conversation. Empathize with their perspective without validating their inaccuracies. Keep your tone neutral and respectful. Avoid confrontational language to prevent defensiveness from escalating. End the conversation on a positive note, if possible, by summarizing the issue and expressing willingness to find a solution together.Conclusion
Dealing with individuals who are always defensive when corrected is not an easy task. It requires a strong sense of self-confidence, emotional support, and strategic communication. By understanding the dynamics and implementing effective communication strategies, you can navigate these challenging conversations and maintain a healthy working or familial relationship.