Improving Quora: Addressing View Inequalities and Trolling Issues
Quora, the community-driven platform for informational questions and answers, has faced numerous challenges. One of the most prominent issues is the inviolability of views based on merit. This article examines the factors contributing to view inequalities, the presence of trolling, and the user-driven solutions that can be implemented to enhance the overall user experience.
The Problem with Inequitable Views
Many users on Quora express frustration over the arbitrary allocation of views. While some writers produce detailed, engaging, and informative answers, these sometimes receive fewer views due to management's discretion. On the other hand, less insightful or even unimaginative answers receive disproportionately high views due to algorithmic biases. This disparity not only demotivates talented writers but also dilutes the quality of the platform's content.
A qualitative approach to displaying answers should be adopted. Instead of capping views at a mere 300, a more equitable approach is necessary. If a response garners significant upvotes and positive feedback, it should continue to gain visibility, garnering exposure commensurate with its value to the Quora community.
Misleading Views and Content Value
The example of a writer receiving inordinate views for a trivial, underwritten, and factually incorrect paragraph is illustrative. In one instance, a response about John Bonham losing his arm garnered over 500,000 views, despite the answer not justifying its popularity. This highlights the need for a merit-based ranking system that removes biases from view allocation.
Another troubling issue is the preference for content that signals quantity over quality. For instance, a picture with no writing often receives more attention than well-crafted, intellectual responses. To rectify this, Quora should prioritize challenging and thought-provoking content, ensuring that both engagement and intellectual value are given due consideration.
The Problem with Trolling Questions and Phrases
Troll questions and irrelevant inquiries significantly distort the value of Quora as a platform for genuine knowledge exchange. A recurring example is the question "Atheists, how do you explain that the Bible mentions Egypt and Egypt exists, therefore the Bible is true?" This question is not only nonsensical but also misleading, as it misrepresents religious beliefs and scientific facts.
There was a time when users could report such questions for not being sincerely asked. However, these features have become less effective, frustrating many users. Implementing a more robust verification process for genuine questions could drastically improve the authenticity of the content.
Addressing Trolling and Sock Puppets
The persistent presence of trolling and sock puppet accounts further degrades the quality of Quora. For instance, the accounts of Billy Flowers and his clones, as well as the imitation of Amy Winn's account, are examples of accounts that introduce unnecessary noise and negativity. These accounts often post misleading and irrelevant content, which can be harmful to the community's trust and engagement.
While Quora does not have the resources or authority to directly address these issues, legal measures such as obtaining a court order for account restrictions could be effective. Implementing small software solutions to detect and flag suspicious accounts early on can also help in reducing the impact of trolling.
User-Driven Solutions and Community Engagement
Users themselves can play a significant role in addressing these issues. Reporting inappropriate content, participating in community discussions, and advocating for platform improvements can contribute to a healthier and more engaging Quora.
Quora could also introduce user feedback mechanisms to gauge the effectiveness of these solutions, such as surveys and polls. Additionally, public recognition for contributors who actively help maintain the quality of the platform could encourage widespread participation.
Lastly, transparency in view allocation algorithms should be improved. Users should be able to understand and trust the criteria by which their answers are promoted or demoted.
Conclusion
To improve Quora, addressing view inequalities, managing troll questions and accounts, and enhancing user engagement are crucial steps. By implementing a merit-based view allocation system, ensuring the authenticity of questions, and taking measures against trolling and sock puppets, Quora can become a more valuable and trustworthy platform for knowledge exchange.