How to Improve Slow Internet Speed with Shaw: A Comprehensive Guide
Are you experiencing slow internet speeds with Shaw or other providers? Don't worry; there are several steps you can take to improve your speed. This guide will walk you through various methods, from optimizing your current setup to upgrading your equipment, so you can enjoy faster and more reliable internet.
1. Check Your Current Plan
Before making any changes, it's essential to verify the speed of your current internet plan. If your plan offers lower speeds, consider upgrading to a higher-tier package. Upgrading may provide you with the necessary bandwidth to meet your needs.
2. Optimize Your Router Setup
Location
Position your router in a central location away from walls and obstructions. This will help maximize your coverage and minimize the transmission of the signal, ensuring a stronger connection.
Interference
Keep your router away from electronic devices such as microwaves and cordless phones that can cause interference. These devices can disrupt the signal, leading to slower internet speeds.
3. Upgrade Your Router
If you're using an older router, consider upgrading to a newer model that supports the latest Wi-Fi standards, such as Wi-Fi 6. Newer routers can significantly improve your performance and stability.
Connecting a New Router
Yes, you can buy a new router and connect it to your Shaw modem. Follow these steps:
Connect the new router to the modem via an Ethernet cable.
Configure the new router by accessing its settings through a web browser using its IP address.
Set up your Wi-Fi network name (SSID) and password.
By following these steps, you can ensure that your new router is set up correctly and ready to provide faster and more stable internet speeds.
4. Use Wired Connections
If possible, connect your devices directly to the router using Ethernet cables. Wired connections are typically more stable and faster than wireless connections, reducing the likelihood of signal interference and improving your overall internet experience.
5. Limit Connected Devices
Too many devices connected to your network can slow down your internet speed. Disconnect any devices that are not in use to free up bandwidth and improve performance.
6. Update Firmware
Ensure that your router's firmware is up to date. This can improve performance and enhance security, ensuring that you have the latest bug fixes and security patches.
7. Run Speed Tests
Use online speed test tools like Ookla Speedtest to check your current speeds and identify any issues. Run speed tests when devices are not in use to get accurate results.
8. Contact Shaw Support
If you've tried all these methods and your internet is still slow, contact Shaw's customer support. They can check for issues on their end and may be able to offer solutions or additional assistance.
While upgrading your router can help improve your internet speed, it's also crucial to consider the overall setup and plan you have with Shaw. Making several improvements can lead to a noticeable increase in your internet speed.
Understanding Signal Quality and Levels
When troubleshooting slow internet speeds, it's essential to understand the technical aspects of your connection. Here are some steps you can take to diagnose and address potential issues:
1. Conduct SpeedTests
Run speed tests when all devices are not in use to get accurate results. A speed that is close to or better than 90% of your package does not necessarily indicate an issue. Sometimes, the problem is with the number of users online rather than the actual speed.
2. Analyze DOCIS Info
Inside your modem is the DOCIS (Data over Cable Service Interface Specification) information for the WAN side. It will show a list of channels in use and the signal level. The level should be higher than -10 but not over 10. If your level falls outside that window, you have a signal level problem.
3. Monitor Error Rates
Most importantly, monitor uncorrectable errors. If the uncorrectable error count is high (more than 10,000) after the last power cycle of the modem, reboot your modem and start some video streaming. If the error count climbs during this process, you likely have a signal quality issue.
A signal quality issue means that something is wrong between your modem and the ISP. Start by checking your home wiring, ensuring you have quality coaxial cable with proper fittings and splitters. Try connecting your modem as close as possible to the cable TV drop without any splitters. Recheck the quality and repair as needed. Some errors are normal, but anything over 100,000 uncorrectable errors a day is a problem.
Conclusion
Gradually implementing these steps can significantly improve your internet speed. It's also important to remember that while upgrading your router can help, it won't increase the speed beyond what your current package allows. By optimizing your setup and troubleshooting, you can achieve better performance and enjoy faster internet speeds with Shaw.